How do I enable 2FA for my account?
Overview
Two-Factor Authentication (2FA) adds an extra layer of security to your account by requiring a one-time code in addition to your password. This helps protect your account even if your password is compromised.
Step-by-Step Guide
1. Log in to your account
- Access your hosting control panel or client area
- Sign in with your username and password
2. Go to security settings
- Navigate to Account Settings
- Open the Security section
- Look for Two-Factor Authentication (2FA)
3. Enable 2FA
- Click Enable 2FA
- A QR code will appear on the screen
4. Set up your authenticator app
Use an app such as:
- Google Authenticator
- Authy
- Microsoft Authenticator
Steps:
- Open the app
- Scan the QR code shown on your screen
- The app will generate a 6-digit code
5. Verify setup
- Enter the 6-digit code from your app
- Click Confirm / Enable
2FA is now active on your account.
Important Notes
- You will need your authenticator app every time you log in
- Backup codes may be provided—store them safely
- If you lose access to your device, account recovery may be required
- 2FA is highly recommended for all hosting accounts
Common Issues & Fixes
Code not working
- Ensure your device time is synced automatically
- Wait for a new code (codes refresh every ~30 seconds)
QR code not scanning
- Try increasing screen brightness
- Use manual setup key instead of QR code
- Ensure camera permissions are enabled in your app
Lost access to authenticator app
- Use backup recovery codes if available
- Contact support to reset 2FA after identity verification
Need Help?
If you are unable to set up or recover Two-Factor Authentication, support can assist with resetting access after verifying account ownership.
Related Guides
- https://websitehosts.uk/blog/what-is-directadmin
- https://websitehosts.uk/blog/how-to-install-ssl-directadmin
- https://websitehosts.uk/blog/how-to-secure-a-hosting-account