How do I renew my SSL certificate?

How do I renew my SSL certificate?

Overview

SSL certificates secure your website with HTTPS. Most hosting SSLs (like Let’s Encrypt) renew automatically, but in some cases you may need to manually renew or reissue the certificate.

Step 1 – Check if renewal is needed

1. Log in to your DirectAdmin control panel
2. Go to: Account Manager → SSL Certificates
3. Check the status of your certificate:

• Active = no action needed
• Expired / Invalid = renewal required

Step 2 – Renew SSL certificate (Auto method)

1. In DirectAdmin, go to: Account Manager → SSL Certificates
2. Select: Get automatic certificate from ACME Provider
3. Choose: Let’s Encrypt
4. Select your domain(s):

• yourdomain.com
• www.yourdomain.com
• mail subdomain (optional)
• or wildcard (if available)

1. Click Save / Issue Certificate

Step 3 – Wait for activation

• The system will automatically issue and install the new SSL
• This usually takes a few minutes
• Once complete, HTTPS will become active again

If your SSL normally auto-renews

Most certificates renew automatically if:

• Your domain is pointing correctly
• The ACME service is enabled
• No DNS issues are present

If renewal fails, it’s usually due to DNS or domain configuration issues.

Important Notes

• Always ensure your domain is pointing to the correct nameservers
• SSL may fail to renew if DNS is incorrect
• You may need to reissue SSL after changing hosting or domains

Common Issues & Fixes

SSL not renewing automatically

• Check domain DNS is correct
• Reissue certificate manually via ACME provider

Website still shows “Not Secure” after renewal

• Clear browser cache
• Check for mixed HTTP content

Certificate fails to issue

• Ensure domain is fully propagated
• Check that port 80/443 is accessible

Need Help?

If your SSL certificate won’t renew or keeps failing, our support team can check your configuration and reissue it for you.