How do I create a backup?

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How do I create a backup?

Overview

A backup is a full copy of your website, including files and database. It protects you from data loss caused by updates, errors, hacking, or accidental changes. You should always create backups before making major changes.

Method 1 – Create a backup using WordPress plugin (recommended)

  1. Log in to your WordPress dashboard

    • yourdomain.com/wp-admin

  2. Go to Plugins → Add New

  3. Search for a backup plugin (e.g. UpdraftPlus)

  4. Click Install Now, then Activate

  5. Go to the plugin settings

  6. Click Backup Now

  7. Select:

    • Website files
    • Database

  8. Start the backup and wait for it to complete

  9. Download and store the backup safely (computer or cloud storage)

Method 2 – Create a manual backup via DirectAdmin

Step 1: Backup website files

  1. Log in to DirectAdmin
  2. Go to System Info & Files → File Manager
  3. Open public_html
  4. Select all files
  5. Click Add to Archive (ZIP)
  6. Download the ZIP file

Step 2: Backup database

  1. Go to Account Manager → MySQL Management
  2. Select your database
  3. Click Backup / Export (or use phpMyAdmin if available)
  4. Download the .sql file

What a full backup includes

To fully protect your site, you need:

  • Website files (themes, plugins, uploads)
  • Database (posts, pages, settings, users)

Important Notes

  • Always store backups in more than one location
  • Create backups before updates or changes
  • Keep backups separate from your hosting account when possible

Recommended backup schedule

  • Small websites: weekly backups
  • Active websites or stores: daily backups
  • Before any major update: always create a manual backup

Common Issues & Fixes

Backup file too large

  • Exclude cache or temporary files
  • Use a compression plugin

Restore not working

  • Ensure both files and database are included

Backup failed

  • Check disk space in DirectAdmin
  • Try manual backup method

Need Help?

If you need help creating or restoring a backup, our support team can securely generate or recover your website backup for you.

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