How do I restore my website?

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How do I restore my website?

Overview

Restoring your website means replacing your current files and database with a previous backup. This is useful if your site is broken, hacked, or after an update caused issues.

Before You Start

Make sure you have a full backup containing:

  • Website files
  • Database file (.sql)
  • Any plugin or theme backups (if used)

Method 1 – Restore using WordPress plugin (easiest)

If you used a backup plugin (e.g. UpdraftPlus):

  1. Log in to WordPress

    • yourdomain.com/wp-admin

  2. Go to the backup plugin settings

  3. Click Restore

  4. Select the backup you want to restore:

    • Files
    • Database

  5. Confirm restoration and wait for completion

Method 2 – Restore manually via DirectAdmin

Step 1: Restore website files

  1. Log in to DirectAdmin
  2. Go to File Manager
  3. Open public_html
  4. Upload your backup ZIP file
  5. Extract it into the directory
  6. Replace existing files when prompted

Step 2: Restore database

  1. Go to Account Manager → MySQL Management
  2. Select your database
  3. Open phpMyAdmin (if available)
  4. Click Import
  5. Upload your .sql backup file
  6. Start the import process

Method 3 – Full restore (complete reset)

If your site is heavily broken:

  1. Delete current website files in public_html
  2. Drop and recreate the database
  3. Re-upload backup files and database
  4. Reconfigure wp-config.php if needed

Important Notes

  • Restoring will overwrite your current website
  • Always back up your current site before restoring
  • Make sure database credentials match after restore
  • Some plugins/themes may need reactivation

Common Issues & Fixes

Website still broken after restore

  • Check database connection in wp-config.php
  • Clear cache

Images or layout missing

  • Ensure full file backup was restored
  • Check wp-content/uploads folder

Database import fails

  • Check file size limits in hosting
  • Try splitting large backups

Need Help?

If you’re unable to restore your website or something goes wrong during the process, our support team can safely restore your backup for you.

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