How do I set up email on iPhone/Android?

How do I set up email on iPhone/Android?

Overview

You can access your hosting email on mobile devices using the built-in Mail apps or a third-party email app. This guide uses standard IMAP settings, which keep your email synced across all devices.

Before You Start

Make sure you have:

• Your full email address (e.g. info@yourdomain.com)
• Your email password
• Your mail server details (provided by your hosting account)

Recommended Settings (IMAP)

Use the following settings when prompted:

Incoming Mail (IMAP)

• Server: mail.yourdomain.com
• Port: 993
• Security: SSL/TLS
• Username: Full email address
• Password: Your email password

Outgoing Mail (SMTP)

• Server: mail.yourdomain.com
• Port: 465 (or 587)
• Security: SSL/TLS or STARTTLS
• Username: Full email address
• Password: Your email password

iPhone Setup

1. Go to Settings
2. Tap Mail → Accounts → Add Account
3. Select Other → Add Mail Account
4. Enter your name, email, password, and description
5. Select IMAP
6. Enter the server settings above
7. Save and finish setup

Android Setup

1. Open the Gmail app (or Email app)
2. Tap Add Account
3. Select Other (IMAP)
4. Enter your email address and password
5. Manually enter server settings if prompted
6. Save and complete setup

Important Notes

• Always use IMAP (not POP) to keep emails synced
• Ensure “mail.yourdomain.com” is replaced with your actual domain
• If SSL fails, double-check port numbers and security settings

Common Issues & Fixes

Cannot send emails

• Check SMTP settings and authentication
• Ensure outgoing port is correct (465 or 587)

Cannot receive emails

• Verify IMAP settings and username format
• Confirm domain is pointing correctly

Password not working

• Reset your email password in DirectAdmin

Need Help?

If you're having trouble setting up your email on mobile, our support team can help configure it for you step by step, more information can be found at https://websitehosts.uk/blog/how-to-setup-sync-email-on-all-devices