How do I renew my domain?

How do I renew my domain?

Overview

Renewing your domain ensures your website, email, and services remain active. If a domain expires, your website may go offline and email services may stop working.

This guide explains how to renew your domain through your client area.

Step-by-Step Guide

1. Log in to your client area

• Access your client area login page
• Enter your email and password

2. Go to Domains section

• Open the Domains menu
• Find the domain you want to renew

3. Check renewal status

You will see one of the following:

• Active (not due yet)
• Expiring soon
• Expired

4. Start the renewal process

• Click Renew next to the domain
• Select the renewal period (e.g. 1 year, 2 years, etc.)
• Confirm the renewal price

5. Complete payment

• Proceed to checkout
• Pay using your preferred payment method
• Wait for confirmation

6. Confirm renewal is complete

After payment:

• Domain status will update to Active
• Expiry date will extend automatically

Important Notes

• Renew before the expiry date to avoid downtime
• Some domains enter a “grace period” after expiry, but services may be interrupted
• Email services linked to the domain may stop if renewal is delayed
• Auto-renew is recommended where available

Common Issues & Fixes

Domain still shows expired after renewal

• Wait a few minutes and refresh
• Check payment status in billing history
• Ensure payment was successfully completed

Renewal option not visible

• Domain may already be auto-renewed
• Domain may not be eligible for renewal yet
• Check account permissions or ownership

Website still not working after renewal

• DNS may still be propagating
• Check nameservers and A records
• Clear browser and DNS cache

Need Help?

If you are unable to renew your domain or it has already expired, support can assist with recovery options, renewal processing, and restoring service availability where possible.