How do I set up subdomains?

Overview

A subdomain is a prefix added to your main domain (for example: blog.yourdomain.com or shop.yourdomain.com). Subdomains are useful for separating different parts of your website, such as blogs, stores, or test environments.

Step-by-Step Guide (DirectAdmin)

Log in to your DirectAdmin control panel
- You can access this via your client portal or: `yourdomain.com:2222`
Go to: Account Manager → Subdomain Management
Click Create Subdomain
Enter your desired subdomain name
- Example: `blog`, `shop`, `support`
Select your main domain from the dropdown
Click Create

What happens next?

Your subdomain will be created instantly
A folder is automatically generated in your hosting account
You can upload files into the subdomain directory (if needed)
It may take a few minutes to become fully accessible

Example structure

Main site: yourdomain.com
Subdomain: blog.yourdomain.com
Subdomain folder: /public_html/blog

Optional: Adding content to your subdomain

To build a website on your subdomain:

Go to File Manager
Open the subdomain folder
Upload your website files (e.g. `index.html` or WordPress install)

Important Notes

Subdomains do not require a separate domain purchase
DNS updates are usually automatic when created in DirectAdmin
If your domain is not pointing correctly, the subdomain may not load

Common Issues & Fixes

Subdomain not working

Check your domain is pointing to our nameservers
Wait a few minutes for DNS to update

Seeing default page

Ensure you uploaded files into the correct subdomain folder
Remove any default index file if necessary

Need Help?

If you need assistance creating or configuring a subdomain, our support team will be happy to help.